Apple App refund virtual currency how to do
Publish: 2021-05-14 17:06:46
1. Virtual procts do not support returns,
if it is not successful,
you can contact customer service.
if it is not successful,
you can contact customer service.
2. If you apply to apple for a refund for items purchased in the app store, whether the refund can be made or not will be subject to the actual processing of apple. After you submit the report a problem form, you will receive an e-mail reply from the system immediately. Then you will receive an e-mail reply from a customer service manager of Apple's iTunes Store within 72 hours. If it is successful, he will tell you directly in the e-mail when you can return your refund, If you have any questions, you can reply to the customer service manager's email directly, and the refund is over.
3.
Tools: iPhone 6S
1. First go to the problem reporting page of Apple
4. 160; Method 1: Apple website application] open the "apple - Technical Support - expresslane" page. In the list, select "iTunes" - & gt“ iTunesStore”->“ Purchase, billing and exchange ", generally select" purchased content quality "and click [continue]. At present, Apple's official website only provides sending e-mail to solve the problem, so click [e-mail] to continue, and then make a detailed description of the problem you want to solve and fill in the form. Although the order number is not a required item, I suggest you provide it, Because it can help Apple's technical support staff complete the processing in time< br /> 160; After sending, generally within 24 hours, you will receive a reply from the technical support personnel in the mailbox. The reply is roughly as follows: "through your letter, I understand that the application (XX) you recently purchased cannot be used normally. I deeply regret this. I understand your feelings very much, and have put the sum of the sum to 165; XX 00 yuan to your account< br /> 160; You will receive this store credit within 48 hours. Please log out and log in again to check the account amount. However, please note that e to the terms and conditions of the app store, once all items are sold, they should not be returned. This refund is an exception. Please forgive me for not being able to guarantee the same next time. " Although the problem has been solved, as far as the wording of the reply is concerned, it is impossible to apply for a refund repeatedly< br /> 160; So, you must be careful when buying apps.
5. First, open your iTunes, find your login information in the upper right corner, and click account in the inverted triangle drop-down menu
2. After entering the account, find the [shopping record] below and click [show all]
3. Then find the order number of the item you need to refund, which can be found by date, including internal purchase. After finding, record the order number
4. Only a small part of the order number is displayed in the shopping record. Click the small arrow in front of the order number to view the complete order number
after entering the order page, find the application that needs refund, and then click report problem
5. Finally, enter the problem report interface, and there are reasons for refund in the drop-down menu of problem.
the reasons for refund are as follows:
I didn't receive this app
because of negligence, I bought this app by mistake
this app has no expected function
this app is not compatible with my device
other
note:
when you choose, please choose according to the facts. Later, an email will be sent to your email for verification
the comments column needs to explain the problems encountered. At present, it only supports English, Spanish, French and other five languages
the refund process usually takes some time, but if it is reasonably requested, it can be solved<
method 2: apply for refund on Apple's official website
1. Go to the home page of Apple's official website (click here to enter)
2. Click to enter: technical support - express lane page. In the list, select "iTunes" - & gt“ iTunes Store” -> “ Generally, select "purchased content quality" and click [continue]
3. Click [email] to continue
4. Then describe the problem you want to solve in detail and fill in the form. Although the order number is not a required item, it is recommended that you provide it, Because it can help Apple's technical support staff complete the processing in time You can get the order number by using the first method, i.e.
after sending, you will receive a reply from the technical support personnel in the mailbox within 24 hours. The reply is as follows:
"through your letter, I understand that the application you recently purchased (XX) can't be used normally. I deeply regret this
I fully understand your feelings and have put the sum of the sum of money to 165; 20. 00 yuan to your account. You will receive this store credit within 48 hours. Please log out and log in again to check the account amount
however, please note that e to the terms and conditions of the app store, once all items are sold, they should not be returned. This refund is an exception. Please forgive me for not being able to guarantee the same next time. "
although the problem has been solved, according to the wording of the reply, it is not possible to apply for a refund repeatedly. So, you must be careful when buying apps
tips
1. Although the refund can be made, it is not guaranteed that 100% of the refund will be successful, so please be careful when shopping
2. It's usually better to apply for a refund within 3 weeks. If it's too long, it may not be accepted.
2. After entering the account, find the [shopping record] below and click [show all]
3. Then find the order number of the item you need to refund, which can be found by date, including internal purchase. After finding, record the order number
4. Only a small part of the order number is displayed in the shopping record. Click the small arrow in front of the order number to view the complete order number
after entering the order page, find the application that needs refund, and then click report problem
5. Finally, enter the problem report interface, and there are reasons for refund in the drop-down menu of problem.
the reasons for refund are as follows:
I didn't receive this app
because of negligence, I bought this app by mistake
this app has no expected function
this app is not compatible with my device
other
note:
when you choose, please choose according to the facts. Later, an email will be sent to your email for verification
the comments column needs to explain the problems encountered. At present, it only supports English, Spanish, French and other five languages
the refund process usually takes some time, but if it is reasonably requested, it can be solved<
method 2: apply for refund on Apple's official website
1. Go to the home page of Apple's official website (click here to enter)
2. Click to enter: technical support - express lane page. In the list, select "iTunes" - & gt“ iTunes Store” -> “ Generally, select "purchased content quality" and click [continue]
3. Click [email] to continue
4. Then describe the problem you want to solve in detail and fill in the form. Although the order number is not a required item, it is recommended that you provide it, Because it can help Apple's technical support staff complete the processing in time You can get the order number by using the first method, i.e.
after sending, you will receive a reply from the technical support personnel in the mailbox within 24 hours. The reply is as follows:
"through your letter, I understand that the application you recently purchased (XX) can't be used normally. I deeply regret this
I fully understand your feelings and have put the sum of the sum of money to 165; 20. 00 yuan to your account. You will receive this store credit within 48 hours. Please log out and log in again to check the account amount
however, please note that e to the terms and conditions of the app store, once all items are sold, they should not be returned. This refund is an exception. Please forgive me for not being able to guarantee the same next time. "
although the problem has been solved, according to the wording of the reply, it is not possible to apply for a refund repeatedly. So, you must be careful when buying apps
tips
1. Although the refund can be made, it is not guaranteed that 100% of the refund will be successful, so please be careful when shopping
2. It's usually better to apply for a refund within 3 weeks. If it's too long, it may not be accepted.
6. Unknown_Error
7.
Refund method for consumption in Apple App:
1. Open app + store and find the software that needs refund{ RRRRR}
5. If the refund is successful, the money will be automatically returned to the original account
8. If you apply to apple for a refund for items purchased in the app store, whether the refund can be made or not will be subject to the actual processing of apple. After you submit the report a problem form, you will receive an e-mail reply from the system immediately. Then you will receive an e-mail reply from a customer service manager of Apple's iTunes Store within 72 hours. If it is successful, he will tell you directly in the e-mail when you can return your refund, If you have any questions, you can reply to the customer service manager's email directly, and the refund is over. http://t.cn/R3xvQjB
9. Now you can try to apply
if you are applying for app refund from apple, whether you can refund or not will be subject to Apple's actual processing. After you submit the report a problem form, you will receive an e-mail reply from the system immediately. Then you will receive an e-mail reply from a customer service manager of Apple's iTunes Store within 72 hours. If it is successful, he will tell you directly in the e-mail when you can return your refund, If you have any questions, you can reply to the customer service manager's email directly, and the refund is over.
if you are applying for app refund from apple, whether you can refund or not will be subject to Apple's actual processing. After you submit the report a problem form, you will receive an e-mail reply from the system immediately. Then you will receive an e-mail reply from a customer service manager of Apple's iTunes Store within 72 hours. If it is successful, he will tell you directly in the e-mail when you can return your refund, If you have any questions, you can reply to the customer service manager's email directly, and the refund is over.
Hot content