Yibei digital currency transaction
China does not recognize digital currency, and all transactions related to digital currency are not legal. But it does not mean that investment is illegal. The concept of "not legal" here means that your transaction is not protected by law. Once the platform roll money away, then the loss is not protected by law
if digital currency is widely accepted and can play the role of currency, it will weaken the effectiveness of monetary policy and bring difficulties to policy-making. Because digital currency issuers are usually unregulated third parties, money is created outside the banking system, and the amount of circulation depends entirely on the wishes of the issuers
as a result, the money supply is unstable, and the authorities are unable to monitor the issuance and circulation of digital currency, resulting in the inability to accurately judge the economic operation, which will bring trouble to policy-making, and weaken the effectiveness of policy transmission and implementation
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features:
low transaction cost: compared with traditional bank transfer, remittance and other methods, digital currency transaction does not need to pay fees to third parties, and its transaction cost is lower, especially compared with cross-border payment which provides high handling charges to payment service providers
fast transaction speed: the blockchain technology used in digital currency has the characteristics of decentralization, and it does not need any centralized organization similar to the clearing center to process data, so the transaction processing speed is faster
reliable, the shell trading platform specially develops a bank management system to solve the problem. All the bank's loan policies are recorded in the system in a very detailed and structured way. When we input the real estate information and customer information, we can realize the intelligent matching of bank selection
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in order to meet the needs of different cities and partners, shell trading platform adopts the "LEGO style" and configuration proct mode, which can quickly and accurately support different real estate trading modes in multiple cities and regions, allowing store owners and brokers to choose appropriate trading professional tools according to local business characteristics
it's like Lego's idea of assembling standard parts one by one, running all the urban processes, concentrating and abstracting, and turning them into a configurable system. Every field becomes every node, every node becomes a process, every process becomes a trading proct, becomes a trading solution, and builds up layer by layer
there are more than 40 cooperative banks in shell trading platform, among which there are 8 (ICBC, Bank of China, Everbright Bank, CITIC Bank, instrial bank, Bank of Beijing, Bank of Hangzhou, Bank of Xi'an)
there is a backlog of tens of thousands of transactions on the bitcoin blockchain, and the transaction cost of bitcoin transfer is as high as tens of dollars. When the network is congested, bitcoin transactions even take several days to be packaged. We started to discuss how to expand the capacity
since 2013, people have put forward a lot of schemes for bitcoin expansion. Some people say they want to raise the upper limit of block size, and some people say they want to take out some useless information in the block... But these schemes have not been widely recognized. As a result, the expansion of bitcoin has been controversial.
No, shell international digital asset exchange platform has strong technical force and advanced development mode. The emergence of shell international digital asset trading is the result of scientific and technological innovation. The safe, efficient, predictable and transparent ecological investment environment greatly reassures investors
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shell international digital asset exchange platform is mainly based on digital asset trading. Shell shell international digital asset exchange is strategically located in the world, implements the most stringent risk control management standards, reces the investment risk of users to the greatest extent, and improves the autonomy of digital asset trading, It is committed to building a safe, reliable and efficient digital asset trading platform for investors
the launch of shell international digital asset exchange is to establish a global leading blockchain digital trading center, and bring different experience to global users through continuous technology upgrading and development
the core team members of the trading center are from the world's top financial institutions and Internet enterprises. With high-performance blockchain technology and deep optimization of the platform's core business, they have invested abundant resources to build an ideal digital trading platform for global trading users
After listening to the customers' opinions and examining each factor from the customers' standpoint, the sales personnel have the responsibility to take prompt actions and propose fair and reasonable final solutions
in sales, sales staff must establish a correct concept of customer complaints, encourage customers to complain, treat customers who complain warmly and politely, express the desire to accept complaints and correct deficiencies
customers will show various emotions such as annoyance, disappointment, frustration and anger when they complain. The salesperson should not regard these performances as personal dissatisfaction with you. Especially when the customer is angry, the salesperson may think: "Why are you angry with me? I have such a good attitude. " You know, anger is usually subconsciously released through a carrier. So for anger, customers just listen to the salesperson
customers' emotions are fully justified and should be given great attention and solved most quickly and reasonably. So the salesperson should let the customer know that you understand his mood and care about his problems. For example, a customer complained to the sales staff that "the car he just bought is so bad!" The reason why customers say this is that they feel that the car they spent so much money on is not worth it
at this time, the salesperson should listen to the specific reasons in order to ease the mood of the other party. He can reply like this: "we confidently introce the car to you, and of course we will take responsibility. I'm so sorry! Find a convenient time to our maintenance factory to have a good check! I'll go with you. When is convenient for you? " Or: "I know your mood very well, but it's impossible to change trains. The car can only be started by combining many parts. It is not ideal that only one part of the car can be started. It is impossible that all parts are bad. I will be responsible until you are satisfied with the ride. Will you go to the repair shop again to have a look? "
no matter whether the customer is always right or not, at least in the customer's world, his emotions and requirements are real. Only when the sales staff keep pace with the customer's world can they really understand his problems and find the most appropriate way to communicate with him, so as to lay the foundation for successful complaint handling
It's true that salesmen sometimes feel uncomfortable when they apologize, because they always seem to admit that they are wrong. Saying "I'm sorry" or "I'm sorry" does not necessarily mean that the salesperson or the company has made a mistake. It mainly shows that the salesperson regrets and sympathizes with the customer's unpleasant experiencewhat customers care about is their money, their proction, the opportunities they lose, the consequences of things getting worse, and their losses - not the situation, excuses, or how the salesperson feels about what happened. This requires sales staff to put themselves in the customer's shoes and learn to think in other places. When receiving customer complaints, we should first have the sense of transposition. If it is our fault, we should first apologize on behalf of the company and design solutions for it from the customer's point of view. There may be three or four solutions to the problem. You can provide the best solution to the customer. If the customer has any objection, you can change another one and implement it after the customer confirms. When the problem is solved, at least one or two times to solicit the customer's opinions on the problem, and strive for the next cooperation opportunity
the two salesmen A and B of a freight company have one vote of FOB terms respectively, and they are all loaded on the voyage of vessel d from Qing via Pusan to New York. On the second day after sailing, vessel D collided with another vessel in Busan Port, causing partial cargo loss. After receiving the notice from the shipowner, the solutions of the two salesmen are as follows:
salesman A: urge the customer to collect the freight and miscellaneous charges immediately, and tell the customer about the ship damage after receiving the charges
Salesman B: immediately inform the customer of the accident and ask whether the goods have been insured, actively coordinate with the carrier to inquire whether the goods are damaged and give feedback to the customer in time. Charge the customer after the problem is solvedas a result, the customer's goods of salesman a did not lose in the end, but after knowing the truth, he expressed dissatisfaction with salesman A and his company and terminated the cooperation. The customer of salesman B wrote a letter of thanks to the company afterwards, and expanded the scope of cooperation between the two sides
ignoring customers' feelings is a big taboo in dealing with customers' complaints. Sales staff must stand in the position of customers to think about the problem, heart to heart, sincere to express understanding and sympathy, admit the fault. Therefore, the most important thing in dealing with all customer complaints, whether they have been confirmed or not, is not to distinguish the responsibility first, but to apologize first
the following are the skills to deal with general customer complaints:
(1) appease and apologize. No matter who is right or wrong, the first thing the sales staff should do is to calm down customers' emotions, ease their unhappiness and apologize to them
(2) quick response, try to repeat the content of customer complaints, so that customers understand that you have understood the reasons for customer complaints, and this is consistent with the reasons for customer complaints
(3) transfer emotion. When you have understood the reasons for their complaints, tell them that their problems have attracted your attention and thank them for their complaints (4) compensation. Make necessary compensation for customers' complaints, including psychological compensation and material compensation(5) tracking. Whether the customer is satisfied after handling the complaint. Then, within a week of settling the complaint, we can find out whether they are satisfied by phone
in a word, we should be alert and sincere in handling the cases of customer complaints; Sales staff should handle customer complaints with courtesy and speed
sales staff have to face all kinds of customers and carry out huge and complex sales activities every day. Although they always try to think for customers, constantly improve their work and try to avoid problems, even the best sales staff can not guarantee that they will never make mistakes or cause complaints from customers. On the surface, customer complaint is a trouble, but it is also a good opportunity for sales staff to retain customers and improve service. Therefore, customer complaints are not terrible. The key is how to deal with complaints and turn the threat into an opportunity to eliminate customer dissatisfaction and improve the relationship with customers