How to find customers for digital currency operators

1. Looking for customers and doing sales: both need certain strategies and skills
how to find customers
the tools of looking for customers are mainly through the network (we often use shangniu), advertising magazines, etc. to find the source of customers, use the telephone to contact feelings, understand the real needs of customers, build trust and win orders
because the company is mainly telemarketing, telemarketing does not mean making a large number of calls randomly, so it needs certain strategies and skills<

1. What should be paid attention to when making a phone call:
A: first of all, you should have enough self-confidence and believe that you have the ability to do it well, because sales involves negotiation, so you can do it well with enough self-confidence.
b: when making a phone call, you should know what you want to do? What are you going to say
C: when making or answering a phone call, first of all, you should adjust your mind and not be too nervous.
D: voice, intonation, mood, enthusiasm, emotional state, appeal, etc
e: control the telephone time, simplify your conversation, ensure the conversation effect and good benefit
in fact, in this process, your voice is very important. It's very important to confidently imagine that you can control the whole conversation process. It's very important to imitate and control your voice and intonation. At the same time, you believe that the procts and services you promote can really help your customers
2. When is the most appropriate time to call
there is no formula, no most appropriate, the key is to see your mood, when you think it is appropriate
3. As a salesman, we must master proct knowledge before making a phone call
of course, it takes a certain process to understand the performance parameters and uses of procts and how to find customers. The knowledge of procts will be directly trained and guided by the manufacturer the day after tomorrow
4. Understand the nature and information of customers
A: trade type: business project
b: Proction Type: proction proct
5. How to make a good call to find the right person: we should start from the decision-maker
but often our salesmen are frustrated when they are blocked by the front desk or irrelevant people in telemarketing. The receptionist is always out of the way for us to make substantive contact with decision makers. At this time, you should act according to the reaction of the other party
six strategies for telemarketing to break through the receptionists
A: overcome your inner barriers
don't think that the buyer's company is your food and clothing parent, you dare not offend yourself easily, remind yourself that our proct quality is first-class, the price is the most favorable, and we are providing customers with good supply channels and good services
b: pay attention to your tone
it's like calling a good friend:
Hello! Is Mr. Zhang in? Don't say: I'm XX. I want to name the company
C: avoid answering the other person's questions directly
the person who answers the phone will usually ask you three questions: who are you? Which company are you from? What's the matter? If you don't answer these questions directly, they don't know what to do. Maybe you should answer like this: I'd like to tell you, but it's very important. I have to tell him directly
D: use strange moves and make detours; Let the person who answers the phone be unprepared. Don't make yourself sound like a salesman. Use some strange tricks to make the other party lose their guard
for example: the other party: "this is XX company, Hello!" You: "Hi! Is Mr. Zhang in "Which company are you from? What can I do for him? " At this time, you are very confused and say: "I don't know. Just now I was on the phone. He called me and left me a phone number saying what relay he wanted. That's why I called her."
e: take a high attitude to overcome difficulties
"is that how you talk to strangers on the phone? Does your boss tell you to do this? "“ You want to know something about me before you transfer my call
F: don't leave your name and phone number to the person who answers the phone if the buyer isn't available. I'll call later
because the person who answers the phone knows that you are selling a certain proct, he or Ben will not tell you the person in charge, and the next time you call, it happens that he or she receives the call, he or she will directly make an excuse to say that the person in charge is not in
6. Find the person in charge how to talk (4 points)
explain clearly the purpose of your call. Generally, customers who use this aspect will be interested in your topic. At this time, they are mainly concerned about the price and delivery time.
(when quoting, they are not easy to make random reports. They should understand the situation of the other company through telephone conversation before giving oral quotations, such as Whether they do it every year, how big and when. Now I'm working with that company, competing with our company, etc.
A: what if you call the other party and the person in charge refuses
(when you confirm their company's intention) call again after a period of time. Maybe he is in a bad mood at this moment. Maybe the next time you call, it's not the person who answered it last time. Two people's attitude may be completely different
(I really can't tell myself that I should make a good next call instead of staying too long on this phone which makes me feel frustrated and disappointed! Continue to contact the next customer, the next customer will be better!)
b: the problem of price
what I used to do was XX Yuan. Why are you now XX Yuan? When you know the market price, play your own role
C: do other yellow pages, why do you want to do your yellow pages, and your price is so high
introce the advantages of our procts (large circulation, wide coverage, brand influence and market share) and usually collect more relevant information from other media
D: how to build trust in telemarketing
most small and medium-sized companies are worried that they will be cheated and lack a sense of security. When they hear that they are yellow pages, they may be very cautious. The best way to solve this problem is to make more phone calls. When communicating with each other, they should show sincerity and be sincere. It is especially important to learn to listen and not always think about what they want to say.
7, To do timely psychological evaluation of customers and transposition of thinking
consider the problem from the customer's point of view. If you are yourself, will you accept it
8. Telephone follow-up
to close the relationship with customers, you don't have to talk about business every time you call. Try to make friends with the other party first, but remember that making friends means making heart to heart, so that the other party can feel that they care about the other party rather than looking for benefits
9. As a salesman, how to do extra work outside working hours
A: after signing the bill with the customer, you should make a good record and follow up by phone regularly, so as to maintain a good after-sales relationship with the customer
b: as a salesperson, you must make your own weekly, monthly, quarterly and annual summaries and weekly, monthly, quarterly and annual plans. The summaries and plans should be completed according to your own ideas. You can't make up for them
C: when you have time, you should read more books related to advertising to consolidate your professional knowledge.

2. Customers come to their own home, not to find, to do this, that is the real skill
1. You must be very professional, clear about the trading process and rules
2. You can bring customers to make money. The trading market is a zero sum game, at least 50% to 50%
3. You can communicate with customers

3. 1. You check the company contract to see which instries are in the top three of your proct sales. Then you start by developing customers in these three instries
2. After selecting three instries, you can identify 10 customers who are most likely to close a deal, and then you will focus on them ring this period of time. The 10 customers are selected based on their own analysis and after 100 customer calls
3. You focus on 10 customers, because your energy is limited, and the way to win customers is not suitable for probation assessment. This is one of them. The second is for self-help. In case the probation period ends and 10 key customers don't make a bill, what do you do? It's easy to do. After all, you've spent a lot of effort to understand the basic situation of these companies and tell your boss stories
4. With the help of the boss, help you complete the sales. The customer is a little flattered. Please ask the boss to meet the customer and speed up the promotion. There are too many advantages. At least the boss should understand what you are doing on the whole, and let the customers praise your diligence (because you said that the company management is loose, which means herding the sheep for sales and looking at the performance at the end of the month)

doing sales is a process of accumulating customer skills, improving the ability and developing the circle of contacts. How to deal with difficult customers in three sentences, If we grasp the core essence of sales, it is not difficult to do it
Author: Er Ma Hua Shu

4. First of all, the salesperson should settle down after getting off the bus, and understand the local market situation through the hotel owners or employees. The customers you are looking for will generally be concentrated in several professional markets or a concentrated place, because the business will generally become a business. If it is too scattered, the customer business will certainly be too difficult to do
after understanding the concentration area of target customers, the salesperson should take the relevant proct information with him to sweep the street and go door-to-door one by one to check the procts with the same or similar appearance as you, the popularity of the procts sold, whether the location of the door is close to the main traffic Road, the accumulation of goods, etc There are not many businesses that ask for goods on the door, etc. if you slip through a circle, you will have music in your heart. That facade is suitable for your proct, and that strange customer is suitable for your proct dealer. After selecting your target customers, the salesman starts to think about how to negotiate with some strange customers
2. Using the existing channels of the group company to visit unfamiliar customers and realize resource sharing, some large enterprises have a certain scale of sales channels in the market, and the sales volume is still relatively stable. In order to rece the business risk of the enterprise, the group company will use its subsidiaries to develop new procts. The new procts may belong to the same category as the existing procts, but they are still different in terms of instry segmentation. Therefore, the group company has to rebuild its sales team to develop the market
new procts, new teams, new markets, and subsidiaries of large enterprises can attract investment from existing customer resources. Even if they do not sell new procts, they will also provide necessary market help for new procts entering the market
3. Position the target customers in the market first, and then carry out investment promotion
before the salesman goes to the market for investment promotion, the company leaders will generally tell the salesman the regional scope of investment promotion and the target customers, whether they want to be sales customers or image customers. Only when the target is clear, can the salesman not move blindly and find customers according to the target direction
4. Attract investment for precipitated customers and realize the reuse of customer resources
many enterprises will always leave some precipitated customers in the market after several years of operation. What is precipitation customer? That is, the old customer who once sold the company's procts and later gave up for some reasons. To attract customers, salesmen must be cautious and keep their word. If you hurt customers again, don't say that this customer won't sell your procts, even other customers in this market won't accept your procts, because the information between customers is interlinked. Although customers are fighting for their own business, there is one thing that customers are the same, that is, they hope that manufacturers will abide by their promises
customers have more or less complaints about the manufacturer. Before visiting, the salesman must find out whether the complaint is caused by the manufacturer's sales or the customer does not meet the company's development requirements
5. Make use of the customer resources provided by friends to shorten the distance between unfamiliar customers and you
as the saying goes, "you depend on your parents at home and friends when you go out.". Salesmen often go out on their own to attract business. In the face of strange markets and customers, they have to make some friends for their own survival and sales performance. Maybe they are salesmen in the same way or dealers who talk about speculation. In the conversation with these friends, the salesman may have a general understanding of a strange market, understand some customer information, and then through the screening of these information, we can always find some target customers in line with the investment promotion
6. It's economical and fast to use the Internet to search for target customers to attract investment
now is an information developed society, and a lot of customer information can be found on the Internet. This method is not only economical and fast, but also can rece the hardship of salesman. After searching the customer information on the Internet, the salesman can make full use of * *, MSN, e-mail, telephone and other means to get in touch with the customer
. From the investment income and risk of the project, to the market selling point, sales policy, after-sales service of the proct, the salesman can negotiate with the customer in detail, and only when both parties have the intention of cooperation, can he visit the customer
when visiting, the salesperson needs only one more eye. After all, the network is a virtual world. First of all, it depends on whether the customer has a fixed office and various business certificates. Second, it depends on whether the customer has a relatively fixed marketing team. Finally, it depends on whether the customer has a certain financial strength. If the customer does not have a fixed place of business and a variety of documents, the salesman should not rush to sign a contract to avoid being cheated
there are all kinds of strange things in the world. The salesman must have a long mind when facing strange customers, so as to avoid unnecessary losses
, all business elites can discuss with the author. No matter what method is adopted, it must be effective. It must be able to find new customers, negotiate and sign contracts with customers, get back the payment from customers and sell the procts.

5. Contacts are also accumulated little by little. It's hard to do business. The method is very important. You can make the proct you want to sell into a personalized color page and send it to the customer, so that the customer can contact you directly if necessary. Don't always call the customer, because you don't know if the other party has something important to talk about. It's very annoying if it gets in the way of others. You can send some greeting messages properly ring the Spring Festival, which is better than having nothing to call.

6. Looking for customers and doing sales: both need certain strategies and skills
how to find customers
the tools of looking for customers are mainly through the network (we often use shangniu), advertising magazines, etc. to find the source of customers, use the telephone to contact feelings, understand the real needs of customers, build trust and win orders
because the company is mainly telemarketing, telemarketing does not mean making a large number of calls randomly, so it needs certain strategies and skills

1. What should we pay attention to when making a phone call:
A: first of all, we should have enough self-confidence and believe that we have the ability to do it well, because sales involves negotiation, so we should have enough self-confidence to do our own negotiation work.
b: when calling customers, we should know what we want to do? What are you going to say
C: when making or answering a phone call, first of all, you should adjust your mind and not be too nervous.
D: voice, intonation, mood, enthusiasm, emotional state, appeal, etc
e: control the telephone time, simplify your conversation, ensure the conversation effect and good benefit
in fact, in this process, your voice is very important. It's very important to confidently imagine that you can control the whole conversation process. It's very important to imitate and control your voice and intonation. At the same time, you believe that the procts and services you promote can really help your customers
2. When is the most appropriate time to call
there is no formula, no most appropriate, the key is to see your mood, when you think it is appropriate
3. As a salesman, we must master proct knowledge before making a phone call
of course, it takes a certain process to understand the performance parameters and uses of procts and how to find customers. The knowledge of procts will be directly trained and guided by the manufacturer the day after tomorrow
4. Understand the nature and information of customers
A: trade type: business project
b: Proction Type: proction proct
5. How to make a good call to find the right person: we should start from the decision-maker
but often our salesmen are frustrated when they are blocked by the front desk or irrelevant people in telemarketing. The receptionist is always out of the way for us to make substantive contact with decision makers. At this time, you should act according to the reaction of the other party
six strategies for telemarketing to break through the receptionists
A: overcome your inner barriers
don't think that the buyer's company is your food and clothing parent, you dare not offend yourself easily, remind yourself that our proct quality is first-class, the price is the most favorable, and we are providing customers with good supply channels and good services
b: pay attention to your tone
it's like calling a good friend:
Hello! Is Mr. Zhang in? Don't say: I'm XX. I want to name the company
C: avoid answering the other person's questions directly
the person who answers the phone will usually ask you three questions: who are you? Which company are you from? What's the matter? If you don't answer these questions directly, they don't know what to do. Maybe you should answer like this: I'd like to tell you, but it's very important. I have to tell him directly
D: use strange moves and make detours; Let the person who answers the phone be unprepared. Don't make yourself sound like a salesman. Use some strange tricks to make the other party lose their guard
for example: the other party: "this is XX company, Hello!" You: "Hi! Is Mr. Zhang in "Which company are you from? What can I do for him? " At this time, you are very confused and say: "I don't know. Just now I was on the phone. He called me and left me a phone number saying what relay he wanted. That's why I called her."
e: take a high attitude to overcome difficulties
"is that how you talk to strangers on the phone? Does your boss tell you to do this? "“ You want to know something about me before you transfer my call
F: don't leave your name and phone number to the person who answers the phone if the buyer isn't available. I'll call later
because the person who answers the phone knows that you are selling a certain proct, he or Ben will not tell you the person in charge, and the next time you call, it happens that he or she receives the call, he or she will directly make an excuse to say that the person in charge is not in
6. Find the person in charge how to talk (4 points)
explain clearly the purpose of your call. Generally, customers who use this aspect will be interested in your topic. At this time, they are mainly concerned about the price and delivery time.
(when quoting, they are not easy to make random reports. They should understand the situation of the other company through telephone conversation before giving oral quotations, such as Whether they do it every year, how big and when. Now I'm working with that company, competing with our company, etc.
A: what if you call the other party and the person in charge refuses
(when you confirm their company's intention) call again after a period of time. Maybe he is in a bad mood at this moment. Maybe the next time you call, it's not the person who answered it last time. Two people's attitude may be completely different
(I really can't tell myself that I should make a good next call instead of staying too long on this phone which makes me feel frustrated and disappointed! Continue to contact the next customer, the next customer will be better!)
b: the problem of price
what I used to do was XX Yuan. Why are you now XX Yuan? When you know the market price, play your own role
C: do other yellow pages, why do you want to do your yellow pages, and your price is so high
introce the advantages of our procts (large circulation, wide coverage, brand influence and market share) and usually collect more relevant information from other media
D: how to build trust in telemarketing
most small and medium-sized companies are worried that they will be cheated and lack a sense of security. When they hear that they are yellow pages, they may be very cautious. The best way to solve this problem is to make more phone calls. When communicating with each other, they should show sincerity and be sincere. It is especially important to learn to listen and not always think about what they want to say.
7, To do timely psychological evaluation of customers and transposition of thinking
consider the problem from the customer's point of view. If you are yourself, will you accept it
8. Telephone follow-up
to close the relationship with customers, you don't have to talk about business every time you call. Try to make friends with the other party first, but remember that making friends means making heart to heart, so that the other party can feel that they care about the other party rather than looking for benefits
9. As a salesman, how to do extra work outside working hours
A: after signing the bill with the customer, you should make a good record and follow up by phone regularly, so as to maintain a good after-sales relationship with the customer
b: as a salesperson, you must make your own weekly, monthly, quarterly and annual summaries and weekly, monthly, quarterly and annual plans. The summaries and plans should be completed according to your own ideas. You can't make up for them
C: when you have time, you should read more books related to advertising to consolidate your professional knowledge.

7. 1 -- first of all, talk about how to find customers from the Internet (recommendation)
: a - nowadays, it has become the mainstream to find foreign customers on the Internet. The main method is to publish information on some business websites. I think we should keep sending information, keep looking for places that can be published, and try our best to do it. If we get more and more opportunities, we can go to better websites to become members, Spend more money every day! Some people will say that this is not very tired, there is no way to find customers on the Internet, or there will be a lot less opportunities! Usually collect more business website, suitable for their own procts business website, this should become your daily work content. B - I think doing business is the process of making business friends. If you try to make more friends, your customers will follow. Many people are not your customers today, maybe tomorrow. Unexpectedly, they may introce more business friends to you. Just keep accumulating,
customer resources
will be greatly increased (even if some people are not suitable for your procts and can't do business, the worst situation is that when you apply for a job in the future, you may confidently tell the applicant that I have customer resources, ha ha. You are "free from obstacles" in the foreign trade instry), How to make business friends with the vast crowd? Yes, the friend who raised this question seems to be a real business person who will think about problems. Congratulations. Sooner or later, wealth will come to you. It's just a matter of time! In fact, making business friends is not a matter of one day or two. It can't be accomplished quickly. It's a matter of two people. It's not advisable to be wishful thinking, just like chasing mm. Therefore, as friends of foreign trade, we must have a high stand and a far sighted mind. We must persist in treating every friend who you think is worth communicating with sincerely for a long time, You have a lot of business friends In general, how to know more business friends! First move: it's a good way to accumulate in your work. For example, the people who have inquired about you and the customers you have promoted are all your potential business friends. The key is how you can establish friendship in the future, because you have contacts, usually by telephone or e-mail or MSN. In fact, you can choose a paragraph or a festival, Take the initiative to greet others, feelings will heat up sharply; Hehe.. but don't be too enthusiastic about people. I'm not responsible for other misunderstandings! The second move: often go to some forums that businessmen may go to. When you see a good post or a post that has something to do with your proct or business, you can check whether the person has contact information or not, take the initiative to
follow the post
or contact him, maybe you will become a confidant in the future! The third move is to take part in more activities of the business circle. The business circle I mentioned also includes friends, usual gatherings before going together, and mutual introctions between friends, which will quickly establish your business circle. In the future, as long as you maintain it carefully, I believe you will be in the business field
all over the world
. There are many ways:), I will not give you one by one examples, Business is life... Rich people say that it's easy to make money. If they don't have enough money, someone will come to them right away. Because they have different levels of life and contact with different people, capital is not the biggest problem for them. So I think it's very important for them to do a good business and build their own level of life!

8.

1. Telephone search method

can obtain the telephone number of some prospective customers through some channels, and then dial the telephone to consult the customers, so as to make prospective customers become accurate customers and track the business demand in real time

2. Flyer advertising method

this method is to send flyers or business cards to the target customer group. Even if they don't need you for the time being, they may call you when they need you and become your accurate customer, which will bring you business improvement

extended data

precautions

to be a salesman, you need to use your personal resources to find customers. Contacts are money contacts. If you want to find customers, especially some workplace Xiao, you still need to start with the contacts around you and accumulate them bit by bit to build up your confidence

to be a salesman to find customers' needs: learn to use tools. Now is the Internet age, and the mobile Internet has come. Many customers search and select procts on the Internet. Under such conditions, being a salesman can make full use of Internet tools to find customers

9. In fact, doing business depends on the information of your friends. You can go to the same instries as the customers who use your procts, such as paint vendors or fire fighting equipment vendors, to seek information. You can often call
to introce some customer information to each other, and you will be familiar with them after a long time. If you have 2-3 such friends, you will have a stable source of customer information~

10. 1、 How to be a good salesman? This is a problem that many salesmen and business managers are very worried about. I personally think that to be a good salesman, we must have six basic qualities:

1. To be a salesman, we must have good ideological and moral qualities. To be a salesman, we must often carry a lot of money, some of which are cash or money orders. If we don't have correct thinking, we will bring unnecessary losses to the company

2. To have solid marketing knowledge, business personnel should not only do their own business well, but also consider how to operate their own market in a certain height, so that the sales speed will be the fastest and the cost will be the lowest. This will lay a solid foundation for my future promotion to business manager

3. You should have the spirit of hard work. As a salesman, I think you can only earn money that others can't earn by eating what others can't. The effect of visiting 2 customers and 5 customers every day is quite different

4. To have a good eloquence and persuade customers to buy their own procts, we should not only rely on the competitive proct quality and price, but also depend on how the salesman speaks and how to make our language artistic and logical

5. Have good psychological enrance

6. Have firm self-confidence and never say defeat

7. To be a qualified business person, we must open up our own ideas and use our own unique methods to open up a market

in addition to the above qualities, business personnel should also achieve the following points:

1. They should love their procts extremely, and business personnel who don't love their procts can never do a good job

2. It's very important to understand your own procts. No customers are willing to deal with the business personnel who don't understand the procts, because you can't persuade them to buy your procts at all.

when the business personnel take over the new procts, they should know the following:

1. What is the company's core business

2. What is the core competitiveness of the company

3. What is the organizational core of the company

4. Who are the customers of the company

5. What are the services that the company's customers need

6. What are the ways to satisfy customers

7. What are the main competitors of the company

8. What are the service features of competitors

9. What is our company's strategy

10. Who are our customers? What services do they need? What is the impact of these services on your needs

after understanding the above contents, our thinking will be clear and we can grasp the whole market from a macro perspective

in addition, I would like to talk about what professional sales personnel and professional sales personnel are. The so-called professional sales personnel are those who take selling procts as their profession and support themselves by selling. This kind of sales personnel may not be successful sales personnel, but professional sales personnel have taken a step closer under the above premise, and they must be successful, They have taken sales as a means to realize their own value, and they have turned sales into art. How to be a professional salesman? Sales research is about customers. Every professional salesperson knows clearly what customers care about, including the following aspects:

1. Our service attitude

2. Our salesperson's professional level

3. Our proct quality

4. Our proct price

5. Our service speed

6 Our staff image

7, our after-sales service

8, the expansion of our proct function

9, the reputation of our brand

10, their comfort

so how can professional sales personnel provide customers with the whole process of satisfactory service

2. Appearance preparation

to be a professional salesperson, you must be well prepared for the appearance before visiting customers. Generally, when the weather is not too hot, you must wear suits, casual clothes and suits to visit customers. The feeling of visiting customers is completely different. Secondly, whether your decoration is professional or not, and whether your file bag is up-to-grade, Whether your pen and notebook are standard, whether your posture of walking is high head and full of self-confidence, whether your hairstyle is not in disorder, whether your language and conversation are elegant and humorous, in general, it is how you design your personal professional image. Especially when a salesman visits a customer for the first time, he must leave his most perfect first impression to the customer just like his son-in-law meets his mother-in-law for the first time, because people never have a second chance to change their first impression in the other person's mind. Here I want to talk about the preparation of language again. It may be difficult for many people to define sales, but I think that sales is to communicate with customers, communication is equal to sales, and the process of sales is how to establish a relationship with customers. According to the statistics of relevant experts, 38% of the whole sales success process is in language, 55% in action and 7% in content. In other words, the key to business success lies in words and actions. I wonder if you marketing experts have ever thought about the distribution of language content in business negotiation. According to the statistics of relevant experts, 80% of the whole conversation process is talking with customers, and only 20% of the language is used for business negotiation. Therefore, before visiting customers, we must prepare for the language. When customers are short of time, how can I make my intention clear in five minutes? What language is needed to talk with customers for half an hour, and what language is needed to prepare to talk with customers for one hour. So sales is communication, and communication is sales, A professional salesman must check whether he has professional dress, professional decoration and professional language

3. Preparation of materials

professional sales staff will prepare their own materials before visiting customers. The preparation of materials generally includes: preparation of business cards, preparation of sample books and preparation of physical samples. A professional sales staff must have a deep understanding of their own procts and study their own materials thoroughly, When a client looks through his or her material, you can directly tell him or her the number of pages, or even the number of lines. In this way, customers will think you are very professional

to sum up, sales preparation is particularly important. If the preparation is not sufficient, your negotiation may be passive. What is sales capability? I think it's mentality + knowledge + skill = sales ability.

2. Everyone can speak, but some words should not be said on some occasions. We often see a phenomenon that a business is ruined by one sentence in sales. If a salesman can avoid making a slip of the tongue, his business will be successful. To this end, the author summarizes the "disaster comes from the mouth" should not say nine words, hope that business personnel must avoid it

1. Don't say critical words

this is a common fault of many business people, especially new business people. Sometimes they hurt others by blurting out their words without going through their brains, and they don't feel it. A common example is that when you see a client, the first sentence you say is, "your building is really hard to climb!"“ This dress doesn't look good. It doesn't suit you at all“ This tea is really bad. " No more is "your card is so old-fashioned!"“ It's worth more to live than to die! " These blurted out words contain criticism. Although we don't intend to criticize, we just want to make a round and have a prologue, but it doesn't sound very comfortable to our customers

it is often said that "you are willing to be an ox or a horse with a good word", that is to say, everyone hopes to be affirmed by the other party, and everyone likes to listen to good words. Otherwise, how can there be such a sentence as "praise and encouragement make idiots become geniuses, criticism and complaint make geniuses become idiots"? In this world, who is willing to be criticized? The salesmen deal with people every day when they are engaged in sales promotion. They should say more praise words, but also pay attention to the appropriate amount. Otherwise, people will feel hypocritical and insincere. Just like Aunt Wang in my courtyard, one day after the salesman said goodbye to her, she came to us and said, "don't listen to him. His mouth is so sweet that it's all fake. All the people trained by the insurance company are of the same pattern. They are slick and skilful!" You see, Aunt Wang reminds us that the complimenting words in the conversation with customers should come from your heart. You can't praise blindly. You know, if you are not humble and arrogant, you can express them naturally, which can win people's hearts and make people believe

2. Put an end to subjective topics

in business, you'd better not participate in the discussion of topics that have nothing to do with your sales promotion, such as politics and religion, which involve subjective consciousness. No matter whether you say it's right or wrong, it doesn't have any substantive significance for your sales promotion

some of our newcomers, who have not been involved in this instry for a long time and are inexperienced, inevitably can not have the ability to control customer topics in the process of communication with customers. They often follow customers to discuss some subjective topics, and their opinions will be divided in the end. Some of them have the advantage of "winning the upper hand" despite fighting for some issues, But after the dispute, a business just ended. What's the significance of this subjective debate? However, experienced salesmen, in dealing with such subjective issues, will start some discussions with the views of customers at first, but in the debate, they will immediately lead the topic to the procts they sell. In a word, I think we should put aside all the things that have nothing to do with sales, especially the subjective issues. As a salesman, we should try our best to eliminate them. It's better to avoid talking about them, which will be good for your sales

3. Use less professional terms

Mr. Li has been engaged in life insurance for less than two months. As soon as he goes to battle, he shows off to his customers that he is an expert in the insurance instry. A lot of professional terms are crammed into his customers on the phone. Every customer feels great pressure after listening to them. After meeting with customers, Mr. Li made great efforts to develop his professional skills one after another, such as "exempt premium", "rate", "creditor's right", "beneficiary of creditor's right" and so on, which made the customers feel like they are groping in the dark, and the other party's disgust was generated. It was natural for him to refuse, and Mr. Li was unconscious, Missed the opportunity to promote sales. If we analyze it carefully, we will find that the salesmen are training the customers as their colleagues. They are all professional. How can people accept it? Since I don't understand, how can I buy procts? If you can use simple words to convert these terms, and let people hear them clearly, then you can effectively achieve the purpose of communication, and the proct sales will be unimpeded< Don't exaggerate the function of the proct! This untrue behavior, customers in the future to enjoy the proct, will eventually know what you say is true or false. It can't be because we want to achieve temporary sales