What is the process of going to the loss determination center to
driver's license
ID card
bank card
and physical examination certificate of driver's license
it's OK
The 4S shop's loss determination process of the accident car:
1. First of all, it is necessary to call the police, because the surveyors of the insurance company need to determine the responsibility of the accident from the scene of the accident. Therefore, after a traffic accident, not only can not leave the scene of the accident, but also need to protect the scene of the accident in time< Secondly, after the insured's accident is handled, the information required for the claim shall be submitted to the insurance company within 10 days, including the confirmation of traffic accident liability, mediation, judgment and repair invoice, medical expense invoice, case, proof of work delay fee, identity of the insured, insurance policy, of ID card, of driving license Driver's license and other information
these data are submitted to the insurance company, which will calculate and settle the claim
Thirdly, the insurance company will inform the vehicle owner to collect the insurance compensation, and the payee also needs to carry relevant documents, including the original of the insurance policy, the original of the insured's ID card or household register. If it is necessary to entrust others to collect the insurance compensation, the leader needs to carry the ID card and the letter of authorization issued by the insured. The longest period of validity of the indemnity is within two years from the date of reporting the accident Finally, it is necessary to go to the same place to determine the loss and repair. If it has been confirmed with the surveyor in the early stage that the amount of loss is determined according to the maintenance method of the 4S shop, never go to an ordinary repair shop for maintenance. Because the insurance company reconfirms the loss amount according to the standard of the repair factory actually selected by the customer, it is likely to proce unnecessary expenditure burden 
extended information:
using three moves can effectively avoid the dispute of vehicle insurance loss determination:
first, the dispute of loss determination can be discussed and solved
the dispute of maintenance price is the most prominent problem between vehicle owners and insurance companies. It is often the case that the maintenance cost given by the maintenance factory is higher than the loss amount approved by the loss assessor. If the insured does not recognize the loss amount determined in the loss order, he may refuse to sign on the loss order for confirmation
at this time, e to the failure of both parties to reach an agreement on the repair items and amount, the loss order issued by the insurance company has no effect on the insured, and the vehicle owner has the right to request the relevant proceres to re determine the loss and ask the evaluation center of the third party to intervene in the evaluation
Second, determine the repair method in advance
generally speaking, the insurance company's treatment of damaged parts of the vehicle is mainly repair, if the damaged parts can not be repaired, the damaged parts can be replaced. As a car owner, in order to avoid hidden dangers in the future, most of them tend to replace the parts directly after they are damaged
therefore, before or ring the maintenance, it is suggested that the insured should negotiate with the loss assessor in time to determine the maintenance method, so as to ensure that they can obtain the corresponding compensation
Third, go to the same place for fixed loss repair.
in addition to the above two items, if the car owner has confirmed with the surveyor that the amount of loss should be determined according to the repair method of the 4S shop in the early stage, do not go to the ordinary repair shop for repair after the fixed loss, so as to avoid the Insurance Company re determining the amount of loss according to the repair shop standard actually selected by the customer, So that the owners themselves have unnecessary expenditure burden
reference source: People's website - how to solve the problem of vehicle use in one minute and how to deal with the accident quickly
reference source: people's website - how to avoid the dispute of vehicle insurance loss determination
source of reference: network auto insurance claim process
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2. Inform the insurance company of the location of the damaged vehicle in time, so as to investigate and determine the damage of the vehicle
3. When dealing with an accident according to the provisions of the measures for handling road traffic accidents, the corresponding bills and vouchers should be obtained for the compensation of property losses
4. After the completion of vehicle repair and accident handling, the information required for insurance claims. 5. Claim compensation..
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the detailed process is as follows:
1. After receiving the report, contact the insured in time to understand the general cause of the accident and vehicle information
2. Conct on-site investigation (taking photos), formulate maintenance plan, and prepare investigation report
3. Collect claim data
4. Determine the loss (take photos of internal parts in the repair plant), and after checking the loss, claim can be settled if there is no objection.
5 The video recorder is waiting for the claim verification
6. After the claim verification is passed, the insured is informed to collect the claim
they have done the research and interview of loss assessors before, and they generally feedback that the work is difficult to do, the working hours are long, and they have to go to the site to investigate and determine the loss if they can't eat a good meal, and there are many assessment indicators, so they are afraid of customer complaints
it is very important for loss assessors to have an easy-to-use tool to improve their work efficiency. Insurance companies are now increasing investment in science and technology, popularizing online business, and also trying to rece the pressure on human efficiency. There are many star intelligent loss rating procts in the market, including ant and Ping'an, and insurance technology companies, such as mingjue technology, are also making intelligent loss rating procts. You can learn about them in advance
hope to adopt.
1. When a traffic accident occurs, the police shall report to the police immediately, and the traffic police shall determine the responsibility for the accident. The vehicles and articles involved in the traffic accident shall be handed over to the traffic police department for unified custody
No matter which city or time the accident happened, the insurance company must be informed. After receiving the notice, the insurance company will timely send the surveyors to carry out the on-site investigation. The investigation personnel will divide the responsibilities according to the accident scene and determine the payment proportion of compensation. It is worth reminding that all parties concerned should be present when determining the damage of the accident vehicle3. After all the work is finished, the accident vehicle can be sent to the repair shop for maintenance. Under normal circumstances, the result of vehicle damage assessment in road traffic accident will come out within 7 working days after the accident. According to the maintenance invoice provided by the owner and the damage assessment form, the insurance company will make corresponding compensation
extended data:
precautions:
in vehicle maintenance, the level of maintenance cost is also one of the common disputes. Insurance companies for vehicle maintenance costs are generally in accordance with the maintenance unit's qualification level to verify. For the replacement of the lost parts, the price is quoted according to the regional price of the spare parts market
some maintenance units may have higher parts prices than the insurance company's quotation e to the purchase channels of parts, or higher maintenance man hour costs e to other reasons. In this case, the total cost of repair should be negotiated when the insurance company's loss fixing personnel and the reception personnel of the repair shop are all present
but you need to know the price of the fixed loss. If you pay in advance, sometimes if the repair exceeds the fixed loss, the insurance company will not compensate you for the excess.